If you have a question about a specific casino review, a correction to submit, new information about a site’s licensing or complaint history, or a responsible gambling concern you’d like to discuss with a member of our team, you can reach us through the contact form on this site. Every message is read personally by James or Sophie — we do not use automated response systems or outsource reader contact to a third party.
If you’re writing to flag a factual error or update, we take these seriously and respond within 48 hours. If a correction changes our rating of a site, we update the review publicly and note the revision date. We don’t quietly amend content — corrections are transparent.
If you’re writing because you’re concerned about your own gambling, please know that Sophie reads these messages personally and responds with care. You’re also encouraged to contact GamCare directly — they are available 24/7 by phone and live chat, and their counsellors are trained specifically for gambling-related support in a way that we, as a review site, are not.
We are not affiliated with GamCare, GamStop, or BeGambleAware. We link to them because they are the best resources available for UK players who need support, full stop.